Leadership Team
CAN'T FIND WHAT YOU'RE LOOKING FOR?
CONTACT US—AND WE'LL HELP YOU
If you have any questions that aren't addressed on our website, please don’t hesitate to reach out. For any administrative matters, such as billing inquiries, new client onboarding, or general account-related issues, please contact Jenna. She’ll be happy to assist you with all admin-related tasks.
If you have questions or concerns regarding Eterna's marketing, communication, or any issues related to the website, reach out to Kurtis. He’s available to provide support for all marketing and any technical support or concerns you may have.
For clinical supervision, therapist support, team training, professional development, or questions regarding Eterna’s policies and clinical practices, please reach out to Cecilia. As Eterna’s Founder and CEO, she provides clinical supervision and ongoing support to our therapy team.
We are happy to help!
Cecilia Mannella
FOUNDER & SUPERVISOR
I’m the friendly face at the front desk at Eterna Counselling and Wellness — here to keep things organized, answer your questions, and make your visit feel a little brighter.
When I’m not at work, you can usually find me bingeing shows and movies like it’s a full-time job (and definitely paying for too many streaming subscriptions), or spending time outdoors soaking up nature whenever I can.
As a full-time Psychology student at University of British Columbia, I’m passionate about learning more about the mind, human connection, and everything related to psychology.
Safe to say, I love meaningful conversations almost as much as I love a good TV series finale.
Jenna Pankratz
OFFICE MANAGER & INTAKE COORDINATOR
I'm the Office Manager at Eterna Counselling and Wellness, I'm the one who helps you find the right therapist! You'll find me behind the desk!
When I'm not at work, you'll probably find me completely absorbed in a book—my shelves are basically exploding under the weight of my collection! I love playing my guitar—which my neighbours have learned to appreciate... I think!?
I'm a proud cat mom to "Goose"—he got his name from being a silly little goose who keeps me laughing every day. Game nights with friends and family are my favourite (especially if I win!), and when the weather's nice, there's nothing better than hanging out by the ocean or a lake.
There's something so peaceful about being near water that just resets my whole vibe.
Kurtis Stevenson
BRAND MANAGER & MARKETING
I'm the Marketing Manager at Eterna Counselling, and honestly? I get to live my dream every day—mixing creativity with meaningful communication that actually helps people.
When I'm not crafting campaigns, you'll find me surrounded by art supplies with paint under my fingernails and notebooks scattered everywhere because inspiration strikes at the weirdest times. I probably have like fifteen half-filled sketchbooks lying around right now.
I'm also on this fitness journey that's equal parts hilarious and rewarding. I recently started running—and by running, I mean jogging very slowly while questioning all my life choices—but I absolutely love it!
My Bachelor's in Graphic Design for Marketing wasn't just a degree—it was like getting the keys to a creative playground
that I now get to share with the world!
Sarah Mckay
INTERNAL SUPERVISION & TRAINING
Beyond my work with clients, I support internal clinical supervision and training at Eterna. Part of my role is helping strengthen our team's clinical skills and supporting each therapist's ongoing growth, making sure everyone has what they need to do their best work.
To me, this isn't separate from client care, it's an extension of it. A well-supported team is what lets us keep showing up for our community with consistency and care.
