WELCOME TO OUR OFFICE
Before
YOUR FIRST SESSION
FILL OUT THE INTAKE FORMS
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Take time to thoughtfully complete all paperwork.
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Your responses help us understand your needs.
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All information remains confidential within our practice.
REFLECT ON YOUR GOALS
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Consider what you hope to achieve through coaching.
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Note specific concerns or patterns you’ve noticed.
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Remember that goals often evolve—this is just a starting point.
PRACTICAL PREPERATIONS
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Find a private, quiet space for virtual sessions.
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Arrive 5-10 minutes early for in-person sessions.
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Consider bringing a notebook to jot down insights.
During
YOUR FIRST SESSION
GET AQUAINTED (5O MINUTES)
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Introduction & confidentiality explanation.
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You’ll discuss your intake form & expand on concerns.
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This is an opportunity to ask questions & voice any concerns.
COLLABORATIVE PLANNING
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Together, you’ll establish initial goals.
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Your life coach will suggest an approach tailored to you.
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You’ll discuss session frequency & approximate timeline.
SESSION STRUCTURE
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Each 50-minute sessions begins with a brief check-in
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The middle focuses on exploration & skill-building.
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Sessions conclude with reflection & possibly homework.
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Sexuality
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Stress & Trauma
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Grief & Loss
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Sex Therapy
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Women’s Development
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Children & Youth
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Life transitions
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Mental Health
COMMON TOPICS
After
YOUR FIRST SESSION
NEXT STEPS & BOOKING
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Before leaving, you’ll book your next appointment with admin at the front desk, or with Pam.
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Our online portal allows you to view upcoming sessions & rescheduling. (Not enabled for all)
CHANGING APPOINTMENTS
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Need to reschedule? Contact us at least 48 hours in advance via phone or email.
604-746-2025
pam@eternacounselling.ca
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Our cancellation policy requires 48 hours notice to avoid being billed full price.
FINDING THE RIGHT FIT
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After your first session, consider re-booking with your coach or,
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If you feel another therapist might better suit your needs, please let us know.
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We will find the right fit for you!
Your Next Session
THREE EASY WAYS TO BOOK
BOOKING | PHONE
Please call and/or leave a message
so that we can return your call.
604-746-2025
BOOKING | EMAIL
Please email your requests to
admin or your therapist if admin is unavailable.
admin@eternacounselling.ca
BOOKING | ONLINE
I accept bookings through my link.
Note* cancellations & changes to appointments must be done through admin.
Packages
I offer a variety of Life Coaching packages tailored to your needs!
Whether you're looking for one, two, four, or six sessions, I have flexible packages available to support your journey.
Individual Life Coaching Sessions
$125.00 each session.
Booked and paid for individually.
Payment Methods
We accept multiple forms of payment to ensure a seamless experience for you. Depending on your needs and what is most convenient, you can choose your preferred method.
CREDIT CARD / CARD ON FILE
We accept Credit Card payments via Jane App. You may opt to save it to your profile.
Invoice will be provided with payment.
Frequently Asked
AND OUR ANSWERS
WHAT IS THE DURATION TIME OF A SESSION?
WHAT IS THE BEST WAY TO RESCHEDULE APPOINTMENTS?
HOW OFTEN SHOULD I BE
SEEING MY COACH?
Our 50-minute sessions follow the standard therapeutic hour model. This allows your therapist 10 minutes after your appointment to complete session notes and required forms. For you, it allows time to book further appointments, settle payments, & gathering any belongings before heading out!
There are several ways to reschedule appointments. You can call our admin team, 604-746-2025 If no one is available please leave a detailed message. Email our Admin team; admin@eternacounselling.ca Or Pam directly. Pam@eternacounselling.ca
The frequency of sessions depends on your individual needs and goals. Your life coach may suggest time frames, but ultimately it depends on you, your availability, & the progress yo wish to make. Together we can determine a schedule that works best for your unique journey.
WHAT IS YOUR
CANCELLATION POLICY?
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HOW LONG SHOULD I ATTEND LIFE COACHING?
We require 48 hours’ notice for cancellations to avoid a late cancellation fee, which is typically 100% of your session rate. We understand that illnesses & genuine emergencies happen – in these cases, please contact us as soon as possible. We evaluate emergency situations on a case-by-case basis.
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The length of your journey is highly individualized. Some clients benefit from short-term sessions focusing on specific issues over a few months, while others find value in longer-term support for ongoing personal growth or complex challenges. There’s no predetermined timeline—your journey will progress at your own pace.